Let's be clear about who pays us
Companies pay our fees. That's how search works, and you should hear it from us rather than have to assume it. Practically, it means we're hired to fill a seat, not to find you a job.
Here's why that doesn't make you the product. A placement only works if it works on both sides. Talk someone into a role that isn't right and they're gone in eight months, which means we've failed the client, failed the candidate, and we're running the search again for free. Our reason to be straight with you is the same as our reason to be straight with them.
Your name doesn't go anywhere without your yes.
Every time, for every company. Some firms send a resume out to stake a claim on a candidate before they've properly spoken to them. We don't, and you will never find out you were presented somewhere you hadn't agreed to.
What else you can expect from us
We'll tell you as much about the company as we're allowed to.
Some searches are confidential, usually because the company is replacing someone who doesn't know yet, or because a deal hasn't been announced. When we can't name them on a first call, we'll tell you it's confidential and why, instead of being vague about it. You'll have the name before you agree to meet anyone.
We'll tell you honestly if a role isn't right for you.
Including when you want it to be. That conversation is uncomfortable and we'd rather have it now than watch it go wrong in month six.
You'll hear back. Even when it's a no.
If a company passes, you'll get the reason, from us, not silence. Being left to guess is the single most common thing candidates tell us they've been put through, and we won't do it.
When we don't have an answer, we'll say so.
Sometimes a client won't share the reason for a pass. When that happens we'll tell you that plainly rather than inventing something that sounds better.
Your search stays yours
Most people who talk to us are currently employed and have every reason not to advertise it. We treat that as the default, not a special request.
Nothing you tell us reaches your current employer, and nothing goes to a client company without you agreeing to it first. If a search would put you in front of someone you'd rather not be in front of, tell us and we'll work around it.
If the timing turns out to be wrong and you'd rather pause, that's a normal thing to do and we won't chase you about it.
Even when there's no role for you
We came up in hospitality and service, where the standard is that someone leaves better off than they arrived, whether or not they bought anything. We hold to that here.
If your background is strong but nothing we're working on fits, the conversation is still worth having. We can talk through what's actually getting in your way, which experience you're missing for the seat you want, and whether the move you're weighing gets you closer to it or just sideways. That's worth something whether we place you or not, and we'd rather spend the hour than act like we're only useful when we have an opening.
We can't be everyone's career coach, and we won't pretend otherwise. But once we've talked, you're not a closed file.
Leaving is a bigger decision than a job description makes it look
There's the role, and then there's everything around it. Tenure you'd be walking away from. A team you built. A commute, a school district, a spouse's job. People who would take it personally.
Some of the best candidates we talk to decide to stay, and that's a real outcome, not a failed one.
We'd rather help you think it through clearly than push you toward a move you'll regret.
We also look for emerging talent
If you're already doing the job, just without the title that would surface you in a normal search, we want to know about you.
A search that filters on title misses the person who has effectively been running the department for two years while someone else holds the title, and the operator who took a smaller role to learn something new. We read for what someone actually does, not what their last title called it.
Whether you're targeting a professional-level role or an executive seat, reach out and tell us about the move you're weighing.